FAQs
How much does shipping cost?
We now charge a flat rate fee of only $5 or FREE when you spend over $60
For Australian residents only*
*International postage fees vary depending on location, you will find prices in shopping cart
How will my items be delivered?
We currently use Australia post. A tracking number will be automatically emailed through once your parcel has been sent.
How long will it take for my order to arrive?
Please allow 2-3 days handling and 5-10 working days for delivery.
*Australia only
Is there a local pick up option available?
This option is currently unavailable on our website however we do still offer local pick up for Gold Coast residents.
To arrange a local pick up please contact me on facebook http://www.facebook.com/dimodakids or by email dimodakids@gmail.com to select your items and arrange a pick up time/day. Do not purchase through the website as you will be charged shipping.
Alternately you can find us at local markets and shopping centres, to find out where we are next.
What is your Refund Policy?
We will happily refund any faulty items and we allow 2 weeks if an exchange is needed due to incorrect sizing, but must be returned at your own costs and in its original condition.
Please contact me on facebook http://www.facebook.com/dimodakids or by email dimodakids@gmail.com to discuss.
Read our full Refund Policy here:
Where do our clothes come from?
We always prefer Australian handmade and offer labels such as
- Peach Babe
- Tinkas Handmade
- Hashtag Kids
- Pour Bebe
- Di Moda Kids rainbow necklaces
We also understand that not everyone can afford the luxury of handmade items, so we also offer labels that are designed right here in Australia
- Rosie Cheeks
- Mamer
These can be much more cost effective, without sacrificing quality.